Member Services

Chiho Tokita

The material aspect of clay is what continues to intrigue and engage me - seeing what clay can do and be. I use it to draw, colour and decorate the work, however subtle it may be, rather than with glazes.

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Member Services
Health/Dental Insurance   Home, Auto & Business Insurance   OAAG Reciprocal Admission
Merchant Services   Discounts   Self-Promotion Loan
Personal Health Insurance Created Exclusively for the Artistic Community

Actra Fraternal Benefit Society (AFBS) provides this group insurance program and offers the following benefits to current Craft Ontario members:

  • Prescription Drug Benefit Insurance for eligible members and their dependents
  • Dental Care Insurance for eligible members and their dependents
  • Extended Health Care Insurance for eligible members and their dependents
  • Group Term Life and Accidental Death and Dismemberment Insurance for eligible members
  • Travel Emergency Medical Insurance for eligible members and their dependents

Other Programs:

Contact Information:
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1-800-387-8897 Ext. 238

Frequently Asked Questions:

Q: What is the Arts & Entertainment Plan™?
A: The Arts & Entertainment Plan™ is a health insurance program consisting of dental, extended health care, prescription drug, travel and life insurance benefits.

Q: Am I eligible?  
A: If you are a member of Craft Ontario – yes.

Q: How can I get information?
A: You can find out more about the plan by visiting, emailing This email address is being protected from spambots. You need JavaScript enabled to view it., or calling 1-800-38- 8897 Ext.238.

Q: Why is this plan being offered?    
A: The Arts & Entertainment Plan™ is being offered to allow all members of the artistic-cultural community and those who work for organizations in the Arts access to benefits.

Q: Who is running the program?
A: The program is underwritten by AFBS, a not-for-profit, federally incorporated insurer exclusive to the Arts.

Q: Why should I have health insurance?    
A: To have security in knowing that if something were to happen to you, you would have help. The problem for all people when it comes to insurance is you don’t need it until you need it. And if you need it and don’t have it, it’s too late. As an artist your health is of paramount importance.

Q: Why would I choose the Arts & Entertainment Plan™?  
A: The Arts & Entertainment Plan™ is a program designed by and for artists. AFBS is a member-owned and governed insurer that provides specialized healthcare and insurance programs for its members and does so with compassion that can’t be matched by traditional insurers for whom health is just a business.

Home + Auto, Business, Studio & Craft Show Insurance

HUB International is offering Actra Fraternal Benefit Society (AFBS) members preferred group rates, personal attention and customized solutions for their general insurance needs. AFBS and Hub International ensure all your additional insurance needs can be covered – whether it be home and auto insurance or commercial liability insurance. Professional Liability is not offered. You must be a member of Craft Ontario to access these specially negotiated rates. Pricing starts at just $125. To learn more visit Hubs WEBSITE.

Contact HUB International today for a free, no-obligation review of your insurance portfolio.

For personal insurance products (Group Home and Auto): Any agent at 1-866-835-1852
For commerical insurance products (Business and Craft Show): 1-877-348-7764

Group Home & Auto Insurance Program

You and your family now have access to exclusive rates and discounts on your home and auto insurance! Your program highlights include:

  • Competitive group discounted rates
  • No charge mothly payment plans
  • 24/7 emergency claims service
  • Includes tenant, condo, boat cottage and may other lines of business

Talk to any agent at 1-866-835-1852 for more information.

Craft Show Exhibitor Insurance Program

The Craft Show Exhibitor Insurance Program, provided by Hub International, offers craft show exhibitors a hassle-free online application, payment and policy that provides the following.

  • Property and liability coverage for multiple shows all under one annual policy, whether you participate in 1 show or 100 shows this singular policy will protect you;
  • $2,000,000 - $5,000,000 general liability (depending on the limit requested) and $25,000 property insurance for the duration of your time at the show; 
  • Included in this are sublimits of $2,500 per item/$25,000 per loss for Jewellery and Fine Arts; and extra property insurance coverage can easily and affordably be purchased;
  • Your property is covered for "all risks" while at the show and while moving to and from the show; 
  • Efficient claims handling through Travelers Canada's 24 hour claims hotline;
  • A program that meets the insurance requirements of most show organizers; and
  • Confidence: HUB HKMB has been insuring show exhibitors for over 15 years.

For more information, contact This email address is being protected from spambots. You need JavaScript enabled to view it. or call 1-877-348-7764.

Business, Studio and Commercial Insurance Needs

Services under this area are quoted on an individual basis. Contact HUB International for more detailed information on options available. 

OAAG & NARM Reciprocal Admission
Reciprocal Entry

Under the reciprocal admission program offered through the Ontario Association of Art Galleries membership, Craft Ontario, among 80 participating galleries and institutions grant free admission during regular hours to members and staff of other participating institutions. For a list of participating galleries please visit the OAAG website HERE.

Merchant Services

Chase Paymentech Point of Sale Services

Increase your Sales, Increase your Savings

Studies show that when customers make a purchase with their credit card, their transactions are as much as 50% higher than if they paid with cash. Doesn't your business deserve to cash in? By providing the option to pay with credit or debit card, your customers increase their spending, as they are not limited by the cash they carry in their wallets. It is becoming clearer than ever before that payment card processing is playing an increasingly important role in the overall success of small businesses everywhere.

Craft Ontario Members save with Chase Paymentech

Chase Paymentech doesn't just offer excellent customer service - we help our clients save! Current Craft Ontario members are saving on their credit and debit card transactions by enjoying the preferential rates we offer. Are you ready to join them?

Improve your bottom line by offering Gift Cards

Gift cards are a great way to attract new customers to your business and increase repeat customers, while increasing sales - and your bottom line. Choose from one of our attractive card templates, or let your creativity flow and create your own custom card design. With complete gift card solutions, including unlimited transactions and 100 card orders starting at just $10.95 per month, gift cards are the gift that keeps on giving.

Go mobile with wireless payment solutions

Merchants deserve fast, secure and convenient payment solutions wherever their business takes them. That's why Chase Paymentech offers the NBS 5600, a long-range and compact POS terminal that offers nation-wide wireless coverage and is ideal for bringing to fairs and trade shows across Canada. With an all-in-one monthly rate which includes connectivity charges, the NBS 5600 truly offers mobile convenience.

Bring more customers to your store

Speed, convenience and payment flexibility are a way of life for consumers who want the convenience of credit card payment. Offering your customers more payment options, such as credit and debit cards, means that more people will find it convenient to shop at your business.

Get faster access to your funds and great reporting!

By accepting payment cards with Chase Paymentech, your funds are deposited in the bank account of your choice, with no additional fee charged by Chase Paymentech. And in Resource Online, you have real-time access to your transaction history and totals online, 24 hours a day, 7 days a week.

Exclusive Savings for Craft Ontario Members!
  • Exclusive processing rates for members of Craft Ontario
  • A wide range of POS terminals at exclusive Craft Ontario member rates, including short and long-range wireless convenience and high-speed connectivity
  • Access your processing data and billing information from anywhere in the world, 24/7, with our secure suite of online reporting tools for Craft Ontario members
  • Add up-front cash flow and increased customer satisfaction with gift cards
  • Choose paper, email or online statements
Wired, Pay at the Counter Solutions

080715-paymentech-m1Vx570: High-Speed Power

Ethernet and dial connectivity together in one compact package. Enjoy the convenience of plugging the Vx570 in to your router, using your existing high-speed Internet access. Or, utilize dial-up service as a backup if the situation requires it.


080715-paymentech-m2Vx510: Dial-up Convenience

A compact, dial-only, point-of-sale terminal ideal for businesses needing support for credit and debit payments, as well as Chase Pymentech gift cards.


080715-paymentech-m3NBS 5600: Long-Range Wireless Power

A high-speed, highly-portable terminal, perfect to take to fairs and trade shows. Featuring national wireless service and a fixed monthly rental rate which includes communications fees, merchants can enjoy reliable, nationwide connectivity on-the-go.

Give us a call and learn about:

  • The Features of Wired, Pay at the Counter Solutions
  • Gift Card Program
  • A Complete Card Not Present Payment Solution
  • Powerful Online Reporting
  • Exclusive Savings for Craft Ontario Members

Chase Paymentech is ready to become your payment partner, helping you to realize increased revenue. Call us today at 1.888.850.1134.


With your Craft Ontario membership, enjoy a 10% discount* on publications and selected craft items sold at the Gallery and Shop.

You also receive a discount on advertising in Studio Magazine, CraftSource and Craftfl@sh.

The following companies have generously agreed to give a 10% discount to current Craft Ontario members. Please show your membership card before the sale is processed:

*excluding items in the Inuit & Native Gallery and items in programmed exhibitions.

The Self-Promotion Loan from Creative Arts Credit Union

     Invest in yourself

 This program is for arts professionals that find themselves in a position where change is essential. You may be a visual or craft-based artist undertaking a new community installation that requires a budget beyond your individual means, or you could be a dancer taking a trip to another city to participate in a professional development workshop.

As a financial institution designed exclusively for creative practitioners, the Creative Arts Credit Union understands your needs.

And unlike the big banks, which might view undertaking artistic projects as an unworthy purpose for a loan, Creative Arts knows that these endeavors can be a smart investment in your future.
That's why we developed the Self-Promotion Loan. It can be used to finance a wide range of necessary items and experiences for artists, dancers and writers that will contribute to the longevity and quality of their careers. Creative individuals see these things as investments in their future, and we see them that way, too.

Creative Arts can also structure a personal line of credit to help you meet your business goals.
Our Self-Promotion Loan is available as a line of credit — of $5,000 or more — for qualified borrowers. Draw it down as much or as little as you need, at the times that are right for you. For members who want the discipline of a fixed repayment schedule, you can choose from levels of monthly payments to retire the drawn balance over a three-year term.

For more information please visit:

If a Self-Promotion Loan would help you make the most of your upcoming career opportunities, apply online or call us at 416-642-6749 or toll free: 877-643-3660.

Who We Are

Formerly the Ontario Crafts Council, Craft Ontario is a not-for-profit service organization that works to have craft recognized as a valuable part of life. We promote and celebrate professional craft through providing member opportunities, and advocate for craft practice by educating and empowering diverse audiences.